About Spritzer Spark Rewards
Access rewards and exclusive benefits by joining Spritzer Spark Rewards*
Shopping Guide
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Free Delivery within Peninsular Malaysia for Purchase More Than RM150!
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Shopping Guide
How do I make a purchase on Spritzer Online?
Step 1:
You are required to register with us. Fill in the necessary information needed. Once you are done, ensure that you are logged in to start browsing our products.
Step 2:
From the Homepage, you may use the search bar on top to find a product you are after or simply navigate through and tap on any given product you see within the website or App.
Once you are on the Product Detail page, you may notice 2 options below.
Buy Now - Proceed to the Checkout Page in which you will be able to finalize payment.
Add to Cart - Add the item to your shopping cart and continue shopping.
Step 3:
If you select ‘Buy Now’, you will be brought directly to the ‘Checkout’ page to finalize your payment.
- Select the correct Shipping Address.
- Payment option: Online Bank in or Cash on Delivery
- Preferred Delivery Time
- Once done, proceed to submit your order
However, if you selected ‘Add to Cart’, you may enter your Shopping Cart by tapping on the icon on the top-right hand corner of your screen. From here, you may select the items you wish to Checkout with.
eInvoice Request
1. How can I request an eInvoice?
To request an eInvoice, please log in to your account and follow the steps below:
Profile → Order History → Select Order → Request eInvoice → Fill in the required details → Submit request
Once submitted, your eInvoice request will be processed accordingly.
2. How can I request an eInvoice if I checked out as a guest?
Please note that effective 1 December 2025, all customers are required to register as a member to request an eInvoice. For purchases made before registering as a member, we are only able to issue a standard invoice.
3. How long does it take to receive my eInvoice after submission?
Your eInvoice request will usually be processed within 7 working days upon successful submission.
4. How long do i have to request for eInvoice?
All eInvoice requests must be submitted within M+3 days (3rd day of the following month after order completion).
Example: Last date to request e-invoice (M+3) = 3/2/26
- Scenario 1: Order completed date = 28/1/26 → Last date to request e-invoice = 3/2/26
- Scenario 2: Order completed date = 29/1/26 → Last date to request e-invoice = 3/2/26
- Scenario 3: Order completed date = 31/12/25 → Last date to request e-invoice = 3/1/26
Keep in mind that order has to be marked as "delivered" to be completed.
Important Notes:
1. The eInvoice request button will only be active once the order status is marked as "Completed".
2. Orders that are cancelled or refunded are not eligible for eInvoice requests.
3. Only buyers with a Spritzer account can request an eInvoice; requests from guest logins are not supported.
4. Previous/old orders cannot request eInvoices; this feature applies only to new orders.
5. After that period Spritzer has no obligation to issue e-Invoice to the Buyer and will only issue a normal invoice.
Thank you for your understanding!
Should you encounter any issues during the checkout process, feel free to contact us at Phone : 1800 88 3111 or write in via Email : info@spritzer.com.my.
Happy Shopping