About Spritzer Spark Rewards
Access rewards and exclusive benefits by joining Spritzer Spark Rewards*
Shopping Guide
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Free Delivery within Peninsular Malaysia for Purchase More Than RM150!
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Shopping Guide
How do I make a purchase on Spritzer Online?
Step 1:
You are required to register with us. Fill in the necessary information needed. Once you are done, ensure that you are logged in to start browsing our products.
Step 2:
From the Homepage, you may use the search bar on top to find a product you are after or simply navigate through and tap on any given product you see within the website or App.
Once you are on the Product Detail page, you may notice 2 options below.
Buy Now - Proceed to the Checkout Page in which you will be able to finalize payment.
Add to Cart - Add the item to your shopping cart and continue shopping.
Step 3:
If you select ‘Buy Now’, you will be brought directly to the ‘Checkout’ page to finalize your payment.
- Select the correct Shipping Address.
- Payment option: Online Bank in or Cash on Delivery
- Preferred Delivery Time
- Once done, proceed to submit your order
However, if you selected ‘Add to Cart’, you may enter your Shopping Cart by tapping on the icon on the top-right hand corner of your screen. From here, you may select the items you wish to Checkout with.
eInvoice Request:
1. How do i request for eInvoice?
Ensure that you login into your account, proceed to profile>order history>select order>request eInvoice>fill up necessary details>submit & done.
2. How do i request for eInvoice if im login as guest?
Kindly reach out to us via email to request for the eInvoice. Do note however effective 1st December, all customers are required to sign up as a member to request for eInvoice.
3. How long does it take for the customer to receive the EInvoice after submission?
Usually processing within 7 working days.
4. How long do i have to request for eInvoice?
All eInvoice requests must be submitted within M+3 days (3rd day of the following month after order completion).
Example 1:
Order paid on 27 August 2024
Order completed on 2 September 2024
Deadline to request eInvoice: 3 October 2024
Example 2:
Order paid on 20 September 2024
Order completed on 30 September 2024
Deadline to request eInvoice: 3 October 2024
Important Notes:
1. The eInvoice request button will only be active once the order status is marked as "Completed".
2. Orders that are cancelled or refunded are not eligible for eInvoice requests.
3. Only buyers with a Spritzer account can request an eInvoice; requests from guest logins are not supported.
4. Previous/old orders cannot request eInvoices; this feature applies only to new orders.
Thank you for your understanding!
Should you encounter any issues during the checkout process, feel free to contact us at Phone : 1800 88 3111 or write in via Email : info@spritzer.com.my.
Happy Shopping