All orders received are subject to bank authorization prior to processing. Only authorized orders will be processed.
Orders are processed for delivery on business days only (Monday to Friday, excluding Public Holidays). We use own fleet as our standard delivery courier. Delivery usually takes between 3 to 7 business days for West Malaysia
Orders of RM120.00 and above (after deducting cash or discount voucher if applicable) are entitled to delivery free of charge within Peninsular Malaysia.
Orders are dispatched for delivery between 9.00am – 5.00pm from Monday to Friday and 9.00am – 1.00pm on Saturday (only selected areas).
We only deliver to addresses in Malaysia. We do not deliver to PO Box addresses or ship internationally.
We understand that getting your purchased orders quickly is important to you, so we make every effort to process and deliver your orders as soon as we can. To ensure prompt delivery, kindly ensure that you provide us with an accurate delivery address, contact details including telephone number and email address. Failure to do so may risk our courier service being unable to deliver in a timely and prompt manner. Spritzer Online is not responsible for any error that is input in the address or contact details by the customer resulting in failed delivery.
In the event that we fail to deliver to you at the delivery address provided by you, we will make a subsequent (2nd) attempt at the specified delivery address. Should the second attempt attempt fail, your package will be returned to Spritzer.